Sub-Zero Kirkland

Systems · Kirkland

Sub-Zero Freezer Repair in Kirkland

Freezer repair means bringing a freezer back to holding a steady 0°F, the setting Sub-Zero presets its freezers to. Most of that work lands in the gasket, fan motor or defrost bands, $290–$690 between them, and the figure is agreed before anything is ordered. Sub-Zero Repair Kirkland, (425) 699-2400.

Term
Freezer fault
Band
$290–$6903 bands, lowest to highest
Tell
Frost that keeps coming back, food softening while the display reads 0°F, or a drawer that no longer closes flush.
Empty cold compartment with a moulded white liner, a slotted air vent on the back wall and shelf supports, the door standing open

What owners notice first

  • 01 A crust of frost on the rear wall that is back within days of scraping it off
  • 02 Ice cream soft enough to spoon while the panel still shows 0°F
  • 03 A buzz or scrape from behind the freezer wall that stops when the door opens
  • 04 A drawer that bumps against ice on its slides and stays a finger-width open

Almost every freezer that comes in for repair is failing in one of three ways. Knowing which one you are looking at tells you most of what the visit will find and roughly what it will cost.

Frost: moisture arriving faster than it leaves

A freezer can only frost with water it gets from somewhere, and the somewhere is room air. A door or drawer left slightly open, a seal that has torn or flattened, and a drain tube that has frozen are the usual routes; the defrost cycle clears the coil, and the same moisture is back within days. Frost concentrated near the opening points at the seal; a crust spread over the rear wall points further in. What each of those costs to fix is laid out on the frost buildup repair costs page.

Drift: the temperature creeping up

Here the cabinet is not icy, just warm. Ice cream turns soft, meat gives when pressed, and the display may still show the number it was set to, because the number on the panel is the setpoint you asked for, not a reading of the air. Before looking inside, look at the condenser: a grille blocked with dust makes the machine run longer and hold less. After that come the fans, the sensors and the board that reads them. A freezer that has stopped holding 0°F is set against the bands it can land in under a freezer not holding 0°F.

Defrost: the heat that stopped arriving

A frost-free freezer warms its own coil on a schedule and drains the water away. When the heater, or the thermostat or sensor that ends each cycle, fails, the coil ices up layer by layer until air stops passing through it. The freezer then drifts warm even though the compressor is running more than ever. That repair has its own band, explained under defrost system repair cost.

What the visit does

The model and serial come off the rating plate, a probe goes into the compartment, and the frost pattern, the fans and the defrost circuit are checked in that order. Gauges go on the sealed system only when everything outside it has been ruled out. You are told the band and the figure before any part is ordered, and the $89 for the visit comes off the repair.

Field log

Freezer work, in the owners' words.

Signed off after freezer work in and around Kirkland.

4.9 / 5727 reviews

  1. Sheet of frost across the freezer floor and water tracking down the back panel. He cleared the blocked drain, replaced a cracked drain cup and sealed the grommet properly rather than taping it. Two months dry.

    Brendan O.Juanita

  2. Lower drawer would not shut flush because ice had built along the rails. Instead of chipping it out he looked for the cause and found the drawer heater circuit dead. New heater, rails cleaned, clicks shut again.

    Annika V.Totem Lake

  3. Back wall frosted over again within a week of every clearing. Defrost terminator open, drain tube frozen at the base. Both sorted in one visit and no frost since.

    Pernille D.Houghton

Black-and-white: a full ice storage bin drawn out below a stainless drawer handle, fill tube and water line behind it, hand tools on a blanket

Next step

Say what the unit is doing. The band comes before the bill.

Have the model number from the rating plate and a line on what the unit is doing. The visit is $89, the fault is named and priced inside its published band, and nothing is replaced until you agree the figure.

Phone · picked up 24/7

(425) 699-2400

Visits 8:00 am – 8:00 pm, seven days